How Paddock Report collects, uses and protects your personal data.
Last updated 2 October 2026
Effective date: 12 February 2026
Last updated: 2 October 2026
This Privacy Policy explains how Paddock Report (“we”, “us” or “our”) collects, uses, stores and protects your personal data when you use our website, subscribe to our free newsletter or purchase Paddock Report Pro.
We handle personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Paddock Report provides horse racing content through our newsletters and website. It is currently operated by LazyFPL Limited, which is the data controller responsible for your personal data.
For privacy questions or requests, contact [email protected].
Depending on how you use our services, we may collect:
Contact details: your email address and any name or other details you choose to provide.
Account and subscription information: your newsletter preferences, subscription status, chosen plan, trial dates and renewal or cancellation information.
Billing and transaction information: billing details, payment amounts, transaction identifiers, payment status and limited payment method information, such as card type and last four digits.
Communications: information you provide when contacting us or responding to surveys.
Technical and engagement information: IP address, browser or device information, email delivery information and, where enabled and permitted, email opens and link clicks recorded by our newsletter platform.
Payments are processed by Stripe. We do not receive or store your full card number or card security code.
We use personal data to:
Deliver the free newsletters and paid content you request.
Create and manage your account, including login via one-time passcodes.
Manage Pro subscriptions, trials, payments, renewals, cancellations and refunds.
Send service messages, such as login codes, payment notices and important subscription updates.
Respond to questions and provide customer support.
Send promotional emails where you have consented or the law otherwise permits.
Understand newsletter engagement and improve our content, where permitted.
Protect our services, prevent fraud and maintain required business records.
We do not sell your personal data.
We rely on the following legal bases, depending on the purpose:
Consent: for our free newsletter and promotional emails where consent is required, and for tracking technologies where required. You can withdraw consent at any time.
Contract: to provide and manage your paid subscription, process payments and deliver related customer support.
Legitimate interests: to administer and secure our services, respond to enquiries and improve our content using information that we can lawfully collect. We balance these interests against your rights and expectations.
Legal obligations: to maintain accounting and tax records and respond to legally required requests.
Providing an email address is necessary to receive our newsletters and access your account. The information required at checkout is necessary to process a paid subscription. Without it, we may be unable to provide the relevant service.
You can unsubscribe from newsletters and promotional emails using the unsubscribe link in those emails.
Unsubscribing from emails does not automatically cancel a paid subscription. You must cancel through your account or contact us for assistance.If you have an active paid subscription, we may still send essential service messages needed to administer it.
We use providers that help us operate our services, including:
Beehiiv: website and newsletter hosting, email delivery, account management and subscriber management.
Stripe: payment processing, subscription billing and payment security.
These providers process information according to their roles and applicable agreements. Stripe also acts as an independent data controller for certain activities, such as fraud prevention and legal compliance.
You can read their privacy information at beehiiv.com/privacy and stripe.com/privacy.
We may also share relevant information with professional advisers or public authorities where necessary for legal, accounting or regulatory purposes.
Our providers may process personal data outside the UK, including in the United States.
Where a transfer requires protection under UK data protection law, we use an applicable adequacy arrangement or appropriate contractual safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the European Commission’s Standard Contractual Clauses.Contact us for information about the safeguards applicable to your data and how to obtain a copy.
Our website and service providers may use cookies or similar technologies to support login, remember preferences, process payments and protect against fraud.
We do not use Google Analytics or a Meta pixel.
Our newsletter platform may record email opens and link clicks where these features are enabled. Where consent is required for cookies or other tracking technologies, we will obtain it before using them.
We keep personal data only for as long as necessary for the purposes described in this policy:
Subscriber and account information: while you remain subscribed or have an active account, followed by any period necessary to complete cancellation, resolve outstanding issues or meet legal requirements.
Billing and accounting records: normally for six years from the end of the relevant company financial year, or longer where legally required.
Support communications: for the period needed to resolve your enquiry and, where necessary, handle related complaints or legal claims.
Unsubscribe records: a minimal record of your email address and opt-out status for as long as needed to respect your preferences.
Technical and engagement information: for the period needed for security or content improvement, after which it is deleted or anonymised.
Cancelling Pro does not automatically unsubscribe you from the free newsletter.
Depending on the circumstances, you have the right to:
Request access to your personal data.
Correct inaccurate or incomplete information.
Request deletion of your data.
Request restriction of processing.
Object to processing based on legitimate interests.
Object to direct marketing at any time.
Request a portable copy of certain data.
Withdraw consent without affecting the lawfulness of processing before withdrawal.
These rights are subject to applicable legal conditions. For example, we may need to retain some records to meet legal obligations.
To exercise your rights, email [email protected]. We normally respond within one month. We may need to verify your identity before acting on a request.
You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk, or your local data protection authority where applicable.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided personal data, please contact us so we can investigate and delete it where appropriate.
We use appropriate technical and organisational measures to protect personal data, including secure authentication, encrypted connections and restricted access.No method of transmission or storage is completely secure, but we take reasonable steps to prevent unauthorised access, loss or misuse.
We may update this policy as our services or legal obligations change. We will update the “Last updated” date and notify you of significant changes where appropriate.
For questions about this policy or how we handle your personal data, email [email protected].